No credit for wins

I have played several ranked games online on my Wii which I have won, yet when I return to the menu screen after my wins, there is no win attributed to my record. I know the games were ranked, and have both granted mercy to my opponents and played through games where I am not given a win. However when the EA servers disconnect me, I am always given a loss. Can EA fix this?
-ODELLoooo|||Sometimes there is a delay between a victory and that victory being shown on your record. In my experiance, this delay can be up to 5 hours.|||It has been several weeks since many of my victories, yet many wins have not been attributed to my record. There have been times where the victories have come about 10 seconds after I return to the menu screen, but there have been many more times where victories simply did not count on my record even though these were ranked online games.|||Yep, I've had numerous wins that EA Nation has never given me credit for... It's particularly frustrating when you finish the game against the computer only to have wasted your time because you're not given the win.|||I contacted EA about this because it has happened to me a few times actually in a row about a week ago. Those where the only times I didn't get the win. So, here's what they said to me. Since I'm not much of a computer wiz, I didn't do this, but if you can understand it, go for it.
Hello,
Thanks for contacting EA Technical Support. I apologize for the inconvenience that you are experiencing with our game, Madden NFL 08 for Nintendo Wii.
Online connectivity issues involving your Nintendo Wii are often caused by Internet communication restrictions from firewalls or other computer security applications. This article provides information regarding the protocols, ports, and communication requirements for configuring your own firewall or computer security application for the Wii console and Nintendo Wi-Fi USB Connector (if applicable).
Although this article covers many aspects of setting up and troubleshooting your connection, please note that it is not a comprehensive article since there are many different types of software and hardware available for use with your Wii. We recommend that you consult your firewall's instruction manual or the firewall manufacturer's web site for additional information.
Allowing TCP and UDP Traffic
Your Wii console may require unrestricted access to several sites across various ports and protocols to function correctly. However, many software firewalls restrict outbound access. If your firewall blocks outbound traffic, you need to make sure the ports listed below are open:
TCP: 28910, 29900, 29901, 29920, 80, and 443
UDP: Allow all traffic to all destinations. (For peer-to-peer connections and gameplay.)
Download Nintendo's Network Test tool onto your PC to test if outbound UDP is allowed.
(Note: The PC must share the same connection and firewall used for your Wii.)
Please note that by allowing the traffic to the destinations listed above, you are essentially removing a significant amount of firewall protection for your network. It is up to you to determine what security needs you have for your own network, and to decide the most ideal configuration for your network settings to meet your needs.
Additional Information for the Nintendo Wi-Fi USB Connector Users
If you are using the Nintendo Wi-Fi USB Connector, and have a software firewall (or other computer security program installed on your computer), there may be additional steps you must perform to allow a successful connection.
"Trusted" Applications
If your firewall or PC security program keeps a list of trusted applications (also known as a "trusted zone"), there are 4 programs that are installed with the Nintendo Wi-Fi USB Connector that require Internet communications. If prompted by your firewall or PC security program, add the following programs to the list of trusted applications:
NintendoWFCReg.exe (Nintendo Wi-Fi Connector USB)
Setup.exe (when installing the USB Connector)
SoftAPInstDrv.bin
mdriver.exe
"Trusted" IP Ranges
There are also potential ranges of IP addresses that may need to be added to the "trusted" zone for your software firewall or PC security program. Each of these would need to be opened up for TCP and UDP traffic, or for some firewalls or security programs, added as a "trusted" zone. Please consult the manual for your firewall or security program for more specific information. Add the ranges listed below to your "trusted" zone:
192.168.1.1 (subnet mask 255.255.255.0)
172.16.1.1 (subnet mask 255.255.255.0)
0.0.0.0 (subnet mask 255.255.255.255)
Software Firewalls Identified as Being "Incompatible" with the Nintendo Wi-Fi USB Connector
We have identified the following software firewall(s) as being incompatible with the use of the Nintendo Wi-Fi USB Connector. We suggest using another firewall product, if possible:
Zone Alarm Internet Security Suite
(Note: In order to use the Nintendo Wi-Fi USB Connector, Zone Alarm Internet Security Suite must be completely uninstalled from your computer. Simply disabling (turning off) the program will still not allow a successful connection.)
Turn off any VPN programs running on any nearby computers
A Virtual Private Network (VPN) is typically found on a computer belonging to someone who needs to create a secure connection to an outside network (for example, someone who works from home away from the office). VPN programs can interfere with the Nintendo Wi-Fi USB Connector, and must be turned off or disabled.
I hope that the information I have given will be of service with you.
Should you require further assistance about this or any Electronic Arts games in the future please visit our website and review our extensive Self Help knowledgebase (http://support.ea.com).
Thanks!
Lennard B.
EA Technical Support|||All they did in that reply to you is copy and paste from the EA Support FAQ.
Following those instructions will loosen you Internet security, and as long as you're able to connect to the Internet on you Wii at all, it won't help you with disconnects anyway.|||Those instructions were generic and don't help with me not recieving credit for my wins. My internet connection works completly fine on my Wii. I think the problem is with the EA server inconsistantly not giving players credit on their records for wins during ranked games.